We help families capture stories before they disappear.

Contact us for any questions or feedback. Whether you need help setting up a storyteller, choosing the right workflow for your family, or solving a problem quickly, we read every message.

What to expect

Human help

Questions about storytellers, family sharing, prompts, or books go straight to our team.

Email-first support

Most requests are easiest to handle over email so we can respond with specifics and links.

Private by default

Only share the account or storyteller details needed for us to help with your issue.

Send us a message

We will get back to you as soon as possible

Best reasons to reach out

You want a simpler storyteller experience for a parent or grandparent.

You need help with prompts, recording links, or no-login capture.

You want to understand books, family access, or privacy settings.

You found a bug or something in the story flow feels confusing.

Support details

support@makememoir.com

Use this for account help, storyteller setup, billing questions, or anything blocking your family from recording stories.

Email support

Product feedback

Tell us what feels confusing

We are actively shaping the storytelling workflow. If something feels unclear, slow, or emotionally flat, that is useful feedback.

Family guidance

Need help deciding how to use Make Memoir?

We can help you think through prompts, storyteller setup, books, and the best way to involve siblings or relatives.

See how it works

A better goal than “support”

We are building a complete, understandable life story together.

Good support for Make Memoir is not just fixing a broken button. It is helping your family collect the right stories, in the easiest format for your storyteller, before those memories are lost.

Explore plans and books